In Demand Soft Skills of 2020

When hiring managers assess candidates for fit, they focus on soft skills, behaviours and aptitudes that show them how well you’ll mesh with others at the company. Qualities such as being a good communicator or having a strong work ethic are obvious requirements and often what candidates aim to prove when interviewing for a job. But what other qualities are important to employers in 2020?

We did some digging (and asking) and here are the top 3 in-demand soft skills of the year:

Creativity

Both LinkedIn and the World Economic Forum cited creativity in their findings of top qualities that employers seek in ideal candidates. This is something we hear a lot from our clients too: they want professionals who can contribute innovative ideas and are not afraid to think outside of the box. Creative employees often seek new ways of performing tasks, they are curious, open to learning, and help companies push the boundaries in a very competitive business landscape.

Recruiter Tip!
A good way to showcase your creativity in the finance and accounting industry is to describe a problem or challenge that you’ve solved creatively, using critical thinking and analysis to determine a new, more effective way of achieving the end result.

Collaboration

Well here you have it: teamwork was essential to workplaces 20 years ago and it continues to be important today. Teams can accomplish way more than any individual and so employers want to hire professionals who can effectively and respectfully collaborate with diverse types of people. Roles have become more specialized and according to a researcher at Kellog School of Management companies, to remain successful, are creating bigger working groups with more specializations and encouraging sharing of information within workplaces.

Recruiter Tip!
Show that you are a collaborator by describing a project that you worked on as part of a team. Highlight ways in which you learned from others, how you navigated differences of opinion, and what you find most enjoyable about collaborating with others.

Adaptability

A common challenge our clients experience with hiring finance and accounting professionals is rigidity in habits and expectations. 2020 has taught us that the business world is unpredictable and changes in methods, technology, and processes can happen on a dime. Which is why we chose adaptability as the third important soft skill of 2020. Employees who embrace change and are willing to get out of their comfort zone are more valuable to companies especially now that many organizations are pivoting in new directions to stay in business.

Recruiter Tip!
During an interview, describe how you have adapted to working differently under COVID19 restrictions and what new skills you have gained as a result. Outline any learning and professional development that you’ve engaged it to keep up with new trends.

With the rise of AI and automation of tasks, soft skills are more important than ever. In fact 92% of recruitment professionals and hiring managers polled by LinkedIn agree that strong soft skills are essential to the workplace and bad hires generally have poor soft skills.

For more information and tips on how to highlight your soft skills during an interview, contact one of our recruiters at info@ptcrecruiting.com

Do’s and Don’ts of F&A Resume Writing

Hiring managers skim through a ton of resumes daily and need to identify quickly which ones make the cut and which ones don’t. It is tough to summarize your career on a single document –skillfully articulating positions you’ve held, certifications you’ve earned and companies you’ve worked for.

Whether you’re creating a new resume from scratch or updating a current one, here are some of our do’s and don’ts to help you to put together a purposeful career document that brings you closer to your next job.

Do’s

1. Choose a Functional Resume Format

Most finance resumes use a chronological approach to display work experience. Experiment with a functional format that follows the chronological listing of work experience along with a detailed list of skills and certifications. Include a headline that clearly communicates your goals and qualifications. Customize your summary for each position, research what the company is looking for in a candidate and make note of those attributes in your summary statement. Make your summary unique, let it tell the interviewer something about yourself that the rest of your resume won’t.

2. Quantify Your Experience

The work experience section of your resume is the most daunting one to highlight. Numbers make a huge difference to any resume, try to quantify as much of your experience as possible. If you’re hesitant to use exact figures, consider using range, percentage increases/decreases, frequency, and scale to emphasize your impact. For example; responsible for preparing multiple financial reports on a weekly basis has a better impact than responsible for the preparation of financial reports. Similarly, managed a portfolio of over 500 clients, 50+ calls per day, recovered 2+ million in 2018 sounds much better than dealt with high-volume collections and recovered millions for the company.

3. Include Specific Keywords

Be specific with your skills, certifications and use strategic keywords relevant to the job description. Only those candidates whose resume matches to what recruiters are looking for will make it to the top of the pile. Some finance keywords to consider include finance analysis, corporate accounting, financial planning, budgeting, tax accounting etc. Don’t overdo it with F&A acronyms and technical jargon. Technical expertise is crucial for a career in finance, but employers want to see proof of soft skills such as critical thinking, communication, and time management.


Don’t

1. Use Too Many Empty Words

Avoid excessive use of terms like “detail-oriented”, “results-driven” or “change agent”. Include terms that are specific to your skills and abilities. Discard any flattery, unnecessary descriptions or words that don’t add value to your professional career. Ideal F&A resume length should be 2 pages – every word is precious!

2. Focus on Job Titles

Employers may be more interested in your job accomplishments than job title. Reduce your focus on job titles and add more weight to your accomplishments within a specific role, positive changes you’ve helped to implement, and accounting software that you’ve mastered

3. Overdue Work Experience

There is no need to mention every job you’ve had, especially if it is not related to the role you’re currently pursuing. Limit your work experience to positions that align with your qualifications and career goals.